Frequently Asked Questions
Everything you need to know about shopping with Aape
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, generally arriving within 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that certain limited-edition drops may be final sale.
How do I know which size to choose?
Aape products generally follow a street-wear fit. We recommend checking our detailed Size Guide located on each product page to find your perfect measurements.
Are your products authentic?
Yes, all products sold on our official website are 100% authentic. Every item undergoes a strict quality control process before being shipped to our customers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order once it has shipped?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.